We are thrilled to bits to be working with the fine folks at Suquet Interiors on their PR launch.

Check out our news release to learn about the great story behind this Vancouver interiors brand:

Suquet Interiors Unveils Yaletown Retail Shop

New gallery-style shop features an eclectic collection of objects for the home

Vancouver, BC; June 13, 2016 – Suquet Interiors has announced the official opening of its new Yaletown showroom. The stunning space is as much a gallery of striking design pieces selected from around the world, as it is a shop offering luxury furnishings and objects for the home. The 4,200 square foot Homer Street space beautifully demonstrates how to artfully blend rustic, traditional, modern, and edgier style elements. 

Design-savvy Vancouverites will be familiar with the Suquet Interiors name. Originally founded by architects Georgina Tapia and the late Ramon Masana, Suquet was known for the magnificent and massive stone fireplaces and facades that it first imported from Mexico and Europe, and then began producing locally.  Suquet’s beloved stonework can still be found in homes and restaurants, and on retail exteriors across the city.

The new Suquet Interiors is a retail-focused operation helmed by the original founders’ son, Ramon Masana Tapia, and his business partner, Rick Bohonis, co-founder and past-president of national interiors chain, Urban Barn. While the original handcrafted Suquet stone fireplaces have pride of place in the new shop, they sit alongside diverse range of furniture and housewares selected by Masana Tapia and Bohonis.

“Suquet has a rich history. What we’ve created in this new space is both an ode to my parents and a leap forward into something much more eclectic,” says Masana Tapia. “Our collection reflects a design aesthetic in which rustic and traditional pieces nestle perfectly alongside modern, even edgy pieces.”

The collection is diverse and luxurious, whether it’s a live-edge teak table from Indonesia, a ceramic urn from Vietnam, leather camp chairs from Texas Rover Company, or a superhero-inspired surfboard mosaic by artist Jason Dussault. 

“Our collection reflects the way people are designing their home today,” says Bohonis. “It’s no longer about the strict adherence to a single style or era, but rather a focus on beautiful, singular pieces, collected over time, that together make the home an expression of self.”

“And while we’ve certainly chosen the pieces that inspire us in that way, part of our vision is the act of creation with our customers,” continues Bohonis. “Discovering the things that bring our customers joy will play a big role in how Suquet evolves.”

 Suquet’s selection of fine art is curated by Art Director, Jennifer Angers Daerendinger. She has lovingly selected pieces from respected local and international artists, including Justin Oglivie, Jason Dussault, and Tanya Slingsby.

 Suquet Interiors is located at 1014 Homer Street in Vancouver. The shop is open from 10am – 6pm Monday – Saturday and 11am – 5pm on Sunday. http://suquetinteriors.com

Our intern, Sara MacIntosh, shares her tips for creating a digital content calendar.

Engaging your audiences online is one part art, one part consistent effort. If you’re responsible for your organization’s social media, the need for content may feel like it’s never ending.  Keeping up is challenging, but a content calendar can help you take a strategic approach to both storytelling and time management.

A content calendar (AKA an editorial calendar) is simply an outline that lists your social media channels and plots out content opportunities over a given time period. It typically includes post copy, relevant links, and an indication of the images and video you’ll use. At a glance, you’ll be able to see what is to be posted and when, making gaps or overlapping content easy to spot.

Here are my five tips for creating an effective content calendar:

1.     Start with a solid understanding of your audiences. Which of your social media channels reach which of your audiences? And what kind of content is the audience interested in? Not all of your content will be appropriate for every channel.

2.     Determine the calendar range and set a frequency. Identify the amount of time you are working with. Are you planning for week? A month? Working month-to-month is often a good place to start. You get the benefits of planning ahead without the information gaps that might exist with longer range planning. Frequency is important to consider – some organizations will post multiple times a day, while for others a few times per week will be sufficient. Either way, if you set an explicit frequency goal, you are more likely to achieve it. 

3.     Identify the stories you want to tell. What does your organization have to say? Are you making announcements, launching new products? What insights can your leadership team offer on your industry? When you don’t have internal stories to share are there universal topics that you can tag onto (eg: holidays, larger news stories)?

4.     Words + visuals = content. The words you use to tell the story are important, but no social media post is complete without an image or a video. Write posts and source images ahead of time where appropriate. Whenever possible, include a call to action in the post.

5.     Pre-schedule your posts. Social media management tools like Hootsuite are a community manager’s best friend. They allow you to pre-schedule posts, helping reduce the pressure of posting on the fly. Having said that, it’s important leave some room in your social media plan for spontaneity. The real social media magic happens through genuine conversation with your audiences – and that can’t be scheduled!

Elettra Communications provides social media strategy and content development services. We build content calendars for all platforms. Contact us at info@elettra.ca.

We are excited to welcome our new PR Consultant Sarah Hitchings to the Elettra team this week.

Hailing from New Zealand, Sarah brings extensive PR experience, having worked in the field for more than six years on a diverse client portfolio.

Working for Vancouver Fashion Week as PR and Media Coordinator in April was a natural fit as her first PR role in Canada, after working with New Zealand Fashion Week for several years.   Prior to this, her previous role back home saw her working for one of NZ’s top not-for-profit specialization agencies, working alongside charities, social-change organizations, and top NFP clients. 

Sarah’s career has seen her launch New Zealand’s first Kickstarter campaign, she account managed Deaf Aotearoa’s New Zealand Sign Language Week and Diabetes New Zealand Awareness Weeks, and was appointed Social Media Liaison for the Rise Up Christchurch Global Telethon (after the devastating Christchurch earthquakes in 2011).  She is passionate about niche communities, evolving technologies, social good, awareness weeks, and small business.

Seeking adventure, snow, and the world’s best maple syrup, Sarah packed her bags and moved to Canada in October 2015, and has embraced the Vancouver lifestyle enthusiastically.  When she isn’t reading, you’ll find her writing, biking to yoga at Dude Chilling Park, camping, ice-skating or snowboarding. 

Sarah is excited to get stuck in and achieve great PR for Elettra clients, and we are delighted to have her at the agency.

It's been a busy spring at Elettra, and we're delighted to welcome a slate of new clients to our agency:

The Vancouver Regional Construction Association (VRCA) is the voice of the construction industry in the Lower Mainland, representing more than 700 members. We'll be partnering with them on media relations, communications strategy, and content development.

Suquet Interiors is a stunning new Yaletown shop offering original and exclusive furniture and objects for the home. We'll be working with them on a media relations launch and event.

PARC Retirement Living builds and operates premium retirement residences where the focus is on living well. Elettra will provide media training and media relations services to PARC.

Since 1996, JYSK has been offering Canadians "Quality for Less". With a passion for Scandinavian design, they offer furniture and accessories with a sense of sophistication at affordable prices. We're working with JYSK on native advertising.

A big welcome to all. We're looking forward to working with you!

Our intern, Sara, played an integral role in organizing the ever-popular Chefs’ Showcase at this year’s Vancouver Magazine Restaurant Awards. Here she shares her takeaways on making it a success:

On April 13th, we helped Vancouver Magazine celebrate its 27th Annual Restaurant Awards. Hosts Gloria Macarenko and Stephan Quinn from CBC handed out nearly 50 awards ranging from Restaurant of the Year to Best Food Truck. A panel of 18 judges spent the past year preparing for this event, tasting more than 2,000 dishes all over Vancouver and BC, narrowing their list down to 150 restaurants in 48 categories.

Elettra Communications (and its principals) has been the producer behind the event for 14 years. Their work includes everything from organizing the event set up (alongside the Sheraton Wall Centre, the host venue), to getting key influencers within the community to participate.

The Chefs’ Showcase is an opportunity for all nominated restaurants to share their work with their peers and local influencers. During the first couple weeks of my internship at Elettra, I had the responsibility of planning and executing the Chefs’ Showcase. Before my internship at Elettra, I had never planned an event. I had help organized events but I had never executed one from start to finish.  Looking back at the event, there are a couple tips that everyone planning an event, either big or small, needs to know that make your job easier:

1. Details are huge

People say that the details really make an event. Once the big things are booked, the details have to be taken care of. This could be everything from double-checking that the sponsors have everything they need, to making sure the flower arrangements are exactly how the client envisioned them. Having the details thought out before the event ensures you deliver exactly what the client wanted and frees you from worrying about any unexpected hiccups.

Before I called a restaurant to ask them to participate, I found out a little bit about the restaurant. The simple things such as who their Chef and General Manager is and how long they have been open. Just having a quick browse around their website before calling helps to get a feel for the restaurant and how best to approach them.

2. Organization is key

You may have a vision as to what the event should look like, but without having a plan, it makes the vision hard to accomplish.  Being able to put together a plan of what the event will look like will make it easier to connect with different vendors and have contract and contact available to you. Having this information will make the weeks running up to the event is less chaotic, and if there are any issues, the information is right there to access.  

Starting with just an Excel spreadsheet listing the restaurants who were nominated, I had to craft a system to keep participating restaurants and their information organized. If I received an email or a phone call from a nominated restaurant, I would have to input it right away otherwise I knew it would just get lost or forgotten about. Having this information printed out made the registration of the showcase go more smoothly.

3. Be a problem solver

Things will never go exactly as you planned. If something comes up, being flexible will help you think on your feet and solve problems in a creative way.

With 36 different chefs (and restaurants) with over 46 dishes there will always be some issues. Despite requesting otherwise,  of the dishes arrived on site the same time which made matching up the dish with its label challenging. Having critical information printed out before hand allowed me to match the dishes to the information. If something didn’t match up properly, I got creative and figured out ways to match the dish to the restaurant.

A big thank-you to all of the participants in the 2016 Chefs’ Showcase at the Vancouver Magazine Restaurant Awards. You can check out all of the winners here. From having seen their work up close, I highly recommend you pay them a visit. 

Position: PR Account Associate

Elettra Communications (www.elettra.ca) has an immediate opening for dynamic, well-rounded PR Associate. We’re looking for the communications total package – someone with superior writing skills, media relations know-how, and social media savvy. And if you’re an events wizard, that goes a long way, too.

 The position is full-time, permanent.

RESPONSIBILITIES:

• Act as day-to-day contact for clients.
• Participate in the development of PR strategies.
• Handle tactical execution of PR campaigns from start to finish.
• Develop a variety of communications tools and content, including media materials, social media content, articles, web copy, speeches, and client correspondence.
• Build targeted media lists – local and national.
• Develop effective pitches and successfully generate media coverage for clients.
• Handle incoming media inquiries.
• Develop social media strategies and content.
• Develop messaging and provide guidance and coaching to spokespeople.
• Work with senior team members on issues management strategies and develop key messages.
• Handle event coordination responsibilities for client events.

REQUIREMENTS

• Bachelor’s degree in Communications, Business, Arts, Marketing, or Public Relations.
• A dynamic, energetic, and enthusiastic personality.
• Aptitude for BOTH creativity and organization.
• 1-3 years public relations experience.
• Exceptional writing skills. You must be a great writer who can develop compelling, sophisticated prose in a variety of styles.
• Previous media relations experience with a track record of successfully generating media coverage.
• High level of digital literacy, including facility with all major social media channels. Experience in social media management, content development, and monitoring.
• Exceptional media literacy and an unwavering thirst for knowledge of current events.
• A love for, and strong interest in, the city of Vancouver.
• Flexible with hours and able to respond to media inquiries / attend events outside the 9-5, Monday-Friday work week.
• Skill in photography, InDesign, and Adobe Illustrator considered and asset.
• PR agency experience is an asset.

 Applicants are asked to send their cover letter and resume to info@elettra.ca. The posting will remain open until the position is filled.

We are pleased to welcome our new intern, Sara MacIntosh, to the Elettra Communications team. Sara is a second year Marketing Communications student at the British Columbia Institute of Technology (BCIT). Throughout her two years at BCIT, she has strengthened her communications skills and developed her ability to create digital content

During her free time, Sara enjoys photography and writing and exploring the city to find new restaurants. She is very passionate about food and visually showcasing food.  When she isn’t with camera in hand, you can find her curled up on the couch with a good book or planning a new adventure.

Through her years at BCIT, Sara has become more interested in the communications industry and how event and digital marketing can help improve communications plans. These interests have led her to the joining the world of public relations in Vancouver. She will be joining us at Elettra for the next eight weeks working on everything PR. She can’t wait to put her BCIT knowledge to work in the industry setting.

Welcome to the team, Sara!

Elettra’s Leanne Kedrosky wrote the following post on why switching to a standing desk was right for her.

A month ago I switched to a standing desk for two reasons. One is that I have scoliosis, which is a back condition that makes it difficult to sit all day without pain. Second, sitting for a long period of time makes me feel lethargic and I wanted to evaluate if standing more would boost my energy. After purchasing the Oristand, a cardboard standing desk creating by Hootsuite founder Ryan Holmes, here is what I found:

1.    I really do have more energy! The 3 o’clock slump doesn’t crush my productivity like it used to. Instead, I can crush my work without feeling the need or a midday coffee and at the end of the day I feel ready to head to the gym or tackle the evening’s activities.  

2.    I feel better physically. I’ll admit, it takes some effort to keep good posture when standing all day, but it has made a big difference for my back. The soreness that used to show up in my back daily has pretty much disappeared.

After having such a positive experience to switching to a standing desk, I decided to do a little research to back up my claims. As it turns out, it has been argued on the TED stage that sitting is considered the new smoking because it can be so bad for your body in the long term. I’m extremely happy with the results from my little energy experiment this month and will continue to stand up for standing desks moving forward.

A celebratory event is a great way to show your employees how much you value them.  It’s also an investment in engagement and culture building, so it makes sense to spend your resources (including time and budget) wisely by making thoughtful event planning decisions.

Elettra recently worked with the Vancouver Airport Authority to produce just such an event. The first annual YVR Stars celebration was a cocktail party and awards show to honour the airport workers and volunteers who go above and beyond for customers. The event was a great success and inspired us to offer insight into how smart decision-making can lead to a top-notch corporate event. Here are four tips to take your appreciation event from ho-hum to stellar:

1)   Let your guests be your guide.

Start your event planning by mapping out everything you know about your guests. From this, create a guest profile to guide the planning process. Check your all decision against that profile. This includes everything from your venue location (is it convenient and easy for your guests to get to?), to the food and beverages you’ll serve (have you considered a variety of dietary needs?).

At YVR Stars, the nature our guest list – which included shift workers, 9-5 office workers, and volunteers – shaped the event. We chose a time that made sense for all workers and ensured it was drop-in style so that shift workers could stop by on a break. We even created plan for getting the invitation to guests who don’t work at a desk and therefore might not be able to receive an invitation via company email.

2)   Set the mood.

Have you ever been to an event that was billed as a celebration, but somehow just felt flat? Well, the truth is, mood doesn’t create itself.

Oftentimes lighting gets overlooked or even cut out entirely due to budget, but it really is critical for setting the tone. House lighting will never deliver on a party atmosphere, but proper lighting design adds drama, sparkle, and even the opportunity to brand the event through use of coloured lighting.

You might not think about the connection between food and mood, but have you ever been standing at an event for 30 minutes before a server finally appears with a tray, but then can’t even make it ten steps from back-of-house before his/her tray is empty? A hungry guest is one that doesn’t feel valued. When planning an occasion, collaboration with your caterer doesn’t stop at selecting a menu. Work with them to ensure that the food is tasty (you can even ask to do an advanced tasting), plentiful, and ready to go the moment your first guest walks through the door.

Of course setting the mood doesn’t stop there.  Décor and entertainment are also important. Don’t just hire a DJ, actually work with her/him to develop a playlist that suits your guest profile. For YVR Stars we injected some fun with a Tap Snap photo booth. Décor-wise, you can see from the photos what some colour can do.

3)   Say it out loud.

Though treating your guests to food and drink is a great start, showing your appreciation is about saying it out loud. In the case of YVR Stars we accomplished this through an awards show presentation. The program provided an opportunity to share and celebrate the stories of workers who went to great lengths in the name of customer care. This was backed up with a thoughtful gift in recognition of their efforts. We also spread the love around the room, incorporating reflections on everyone’s efforts and gave away many stellar door prizes that were a fit for our guest profile.

4)   Bring in the experts.

Creating a successful event is not about ticking off a to-do list. It takes strategic vision, technical know-how, strong supplier relationships, and, most importantly, time. If your company could benefit from this assistance, then it’s a good idea to call in an expert. Look for an experienced event planner, someone who views challenges as an opportunity for creativity. A good planner will act as your partner, providing smart counsel and making sure every last detail is considered. Together you’ll make event magic happen.

Elettra Communications has a combined 35 years' experience creating successful events of all shapes and sizes. We've done it all, from award shows and galas, to fashion shows, launches, and corporate celebrations. Our services include:

• Event feasibility studies and budgeting
• Venue selection
• Event planning and execution
• Collateral production
• Show scripting and direction
• Entertainment programming

Contact us for a complimentary one-hour brainstorming session at info@elettra.ca.

Volunteer Opportunity – Event Coordination

Event:         Vancouver magazine Restaurant Awards

Date/Time:  Wednesday, April 13 10:30am – 6pm (required)                             

Elettra Communications is looking for student volunteers to assist with Vancouver’s premier restaurant industry event. This opportunity will appeal to students who have an interest in public relations, publishing, marketing, or event management.

Now in its 27th year, the Vancouver magazine’s Restaurant Awards event is the biggest of its kind in North America. Nineteen of the city’s top food critics form the judging panel and vote on the best dining experience in more than 40 categories. The event includes a reception and awards show. The annual extravaganza welcomes more than 900 restaurateurs, chefs, sommeliers, suppliers, and food and wine critics.

Elettra Communications is the producer of Vancouver magazine’s Restaurant Awards. Elettra is a public relations firm that specializes in event management, media relations, and marketing communications. www.elettra.ca

Duties:

Volunteers will assist with a range of activities including:

·       Event set up

·       Guest check-in

·       Awards presenting/backstage coordination

·       Coat check

·       Event wrap-up

Benefit to you:

·       Event coordination experience

·       Exposure to the behind-the-scenes workings of a large event

·       Opportunity to build contacts in the PR, marketing, and publishing industries

·       Lunch will be provided

How to apply:

If you would like to volunteer for this opportunity, please contact leanne@elettra.ca

In your email please provide a brief introduction of yourself, and include a description of your current course of study, why you are interested in this position, and your contact information.

Carter Hales Design Lab has joined forces with Hong Kong-based Distinguished Den Distribution Ltd. to create the identity and packaging for Four Fox Saké, a new entry into the saké market.  The premium beverage is poised to transform the perception of the traditional Japanese rice wine from staid to upscale and hip.

Distinguished Den tasked Vancouver-based Carter Hales with delivering a brand that honours Japanese saké tradition, but appeals to trendsetting, upwardly mobile consumers with a penchant for premium products and high-end nightlife experiences. The brand was recently unveiled in Hong Kong and can now be found in some of the city’s most fashionable clubs, bars, and restaurants. 

Carter Hales handled all the branding aspects including the visual identity (logo and associated elements), website (fourfoxsake.com), print and digital collateral, and custom bottle design. 

“Our task was to bring saké into the 21st century to a high-end clientele. The packaging needed to honour the ancient traditions, but turn heads in a nightclub setting,” says Sean Carter, Director of Design at Carter Hales Design Lab.  “Another challenge is that saké only has a one-year shelf life, which is exacerbated by ultraviolet light, so it is important that the design protect the saké. The result is a bottle which gives a nod to tradition, but exudes modern cool: a two-piece construction, with an LED light that illuminates the bottle in the darkness of a nightclub.”

For inspiration, Carter Hales looked to Japanese mythology and the figure of Inari Okami, the ancient God of rice, saké, swordsmiths, and foxes. Legend has it the fox spirits of Inari were entrusted to guard the Torii gates, only allowing the purest of spirits to pass. Four Fox Saké represents this purity and perfection. The crest on the bottle features four foxes guarding the Torii gate with snowfall overhead and rice fields at their feet. The Samurai swords, elegantly embossed in the profile of the bottle, pay homage to the ancient swordsmiths to whom Inari was god. The chrome finish, combined with the wooden cap, produces a modern take on an ancient classic.

“We gave Carter Hales a difficult assignment – creating an aspirational brand within a category in need of revival,” says Neil Hosie, Co-Founder, Distinguished Den Distribution Ltd.  “To say that Carter Hales crushed this project would be something of an understatement. They listened intently to what we wanted to achieve and delivered us something so unique and beautiful that it was beyond our wildest expectations.”

Made in Niigata, Four Fox Saké is brewed according to centuries-old methods. Using Niigata’s pure, melted snow and highly-milled Gohyakumangoku rice, it is classified as Junmai Daiginjo – the highest grade of saké available.

Recent years have seen increased international interest in saké amongst discerning consumers seeking a sophisticated alternative to champagne, vodka and scotch. Exports of saké from Japan have more than doubled since 2001[1] with worldwide exports reaching record-breaking levels in 2014[2].

Four Fox Saké is currently available in select Hong Kong nightclubs, restaurants and specialty liquor retailers.  It will be launched in nightclubs in London and New York later this year.

About Carter Hales Design Lab

Carter Hales Design Lab is a multi award-winning branding, graphic design, and digital firm. Based in Vancouver, Canada, the studio is headed by noted Vancouver designer Sean Carter and agency account veteran Ross Hales. Carter Hales helps businesses and organizations thrive through inspired design. Clients include YVR, TransLink, The City of Vancouver, The Wickaninnish Inn, BC Place, Vancouver Convention Centre and ScotiaMcLeod.

Website: http://carterhales.com

Twitter: @CarterHalesLab

Facebook: Carter Hales Design Lab Inc

Instagram: carterhalesdesign

###

For media inquiries, please contact:

Lorna Allen - Elettra Communications                                   

O: 604.738.3870 

C: 778.858.8805                                      

lorna@elettra.ca                                               

[1] http://www.straitstimes.com/lifestyle/food/rice-wine-makers-hope-to-promote-sake-overseas

[2] http://asia.nikkei.com/Politics-Economy/Economy/Japanese-sake-exports-reach-new-record-high

Next up in our book club is Steven Fink’s Crisis Communications: The Definitive Guide to Managing The Message - a follow up to Crisis Management: Planning for the Inevitable. 

Fink is well positioned to be an authority on the subject of crisis management and crisis communications having dealt with more than his fair share of difficult situations on behalf of clients.  He has provided counsel for some of the world's most prestigious companies in crisis management and crisis communications, strategic public relations, corporate communications, and high level, confidential issues relating to economic espionage.

Whereas Crisis Management deals primarily with the reality of the unfolding crisis and how to manage it, Crisis Communications focuses on the perception of the event and, most especially, the perception of how it is being managed.

The book doesn’t make any groundbreaking revelations on the dos and don’ts of developing a crisis communications strategy, however, what makes it an entertaining and enjoyable read are the real life examples of well known companies who have hit the mark in their crisis communications…or missed it completely.

The book contains detailed analysis of recent high profile catastrophes such as the BP oil spill in the Gulf of Mexico, the crisis at Pennsylvania State University in 2011, and the unintended acceleration glitch that rocked Toyota in 2010.  Fink uses these examples to reinforce the importance of being prepared and having a carefully thought out crisis communications strategy in place.  These case studies also highlight many examples of what not to do should your company find itself at the centre of media circus.

Here are a couple of key takeaways from the book….and if you’d like to know more about crisis communications for your organization then please give us a shout!

Perception always trumps reality

Throughout the book Fink comes back to this one single point.  It doesn’t matter if your company has not done anything wrong, if it is perceived otherwise in the court of public opinion, then that perception is what people will remember. And that perception may ultimately affect your business and the value of your brand.

If a crisis is being managed well, the goal of effective crisis management is to form the public’s perception to match the reality. In the end, crisis communications, or the lack thereof, is all the public remembers.

“Remember: even if you know you’re right, if the perception is that you’re wrong, you ARE wrong.  Or, at least, you’re wrong in the eyes and minds of those who matter.”

Reservoirs of good will

Things are chaotic enough during a crisis that you need every advantage you can muster.  It is therefore a good idea to take stock of how your company is perceived on a normal day.  Are you considered trustworthy?  Are you communicative with your publics?  If there is something you need to address then do it now. 

It is important that your publics think good things about you before crisis hits.  This is what Fink calls “reservoirs of goodwill”. 

“Part of your proactive crisis management and crisis communications strategies should be to measure the depth of your goodwill reservoir and see what you can do to increase it.  The more goodwill you have in the bank or reservoir, the more your public will tend to trust you and believe you when your crisis hits, and the more you can draw on it to tide you over.”

The Elettra team toasting our IABC Silver Lead Award of Excellence for Media Relations.

Wishing all our clients, suppliers, and friends a jolly holiday season!

Elettra is available over the holidays. If you need to reach us, email us at info@elettra.ca.

And if we don't see you before then, we wish you all the very best for 2016.