Congrats to our friends at Burritt Bros. Carpets who just enjoyed a huge week in the Vancouver Sun.

First, there was this Business section article and video about how Harvey Burritt, Keith Donegani, and Chris Dragan have turned their 110-year-old carpet business around through sheer determination, guts, and, frankly, just being really good people.

And then today, Rebecca Keillor featured the Burritt's in this beautiful story about rug trends. 

In our humble opinion, it couldn't happen to a better group of people. Congrats to the whole Burritt Bros. team on your amazing new space in the River Design Quarter! And here's to the next 110 years of success!

Harbour Centre is one of the most iconic towers in the Vancouver skyline, and never is it more radiant that at Christmastime when the top is decked with festive red lights. It's a downtown holiday tradition that's spanned more than 30 years.

Yesterday, the Elettra team took Vancouver Sun up to the very top of the tower to see the hanging of the lights. It's a massive job for the Harbour Centre crew. They fearlessly hang 1,100 lights 200 metres above the city streets. Be sure to enjoy their hard work by looking up when you're walking around downtown this holiday season.

Vancouver’s first ever Literacy Month is in full swing. Decoda Literacy Solutions kicked off events with a flag-raising at Vancouver City Hall on UNESCO-designated International Literacy Day.
 
Local dignitaries including City Councillor Kerry Jang joined Decoda representatives at the Commemorative Flag Plaza to launch Literacy Month and Literacy is Life, the literacy organization’s month-long awareness and fundraising campaign. 
 
What’s more, BC Place, Canada Place, Science World and the main entrance of the provincial Legislature in Victoria lit up in Decoda purple that evening in support of Iiteracy in BC. 
 
The Literacy is Life campaign will run through the end of September and features a fun team trivia challenge to raise funds to support the provision of literacy resources in 400 communities throughout BC. Companies, organizations, and members of the public are encouraged to get a team together in support of the campaign. 
 
The Vancouver Literacy Team Trivia Challenge takes place on September 29 at Red Card Sports Bar & Eatery on Smithe Street from 6-9pm.
 
The campaign also offers a letter writing contest whereby children, youth and adults are asked to explain what literacy means to them, how it has impacted their lives and what they have done to increase literacy in their community. 
 
To get involved and learn more about the resources available go to www.literacyislife.ca or keep an eye out for #literacy is life!

As a British/Irish transplant in Canada (I’m from Northern Ireland) I had previously thought that the basics of PR would be pretty much the same no matter where one was in the western world.

I was wrong.  I learnt, I mean learned, that very quickly upon landing my first PR position in Vancouver.

While the principles and objectives are very much the same there are some subtle, and some not-so-subtle, differences between practicing PR in Belfast and Vancouver. I’ve summarised, or rather, summarized, some of these differences below:

The first hurdle?  Canadian spelling.  A confusing mix of American and English, I didn’t even know there was such a thing until I started having to use it on a daily basis. And why doesn’t Microsoft acknowledge it in its spell-check options? After 16 months I think I’ve finally mastered the usage and it’s almost second nature now, however, I do fear my former colleagues and journalist friends back home may be silently judging me each time I use it in a Facebook post.

PR Terminology.  I’ve been met with my fair share of confused looks since taking up this position due to the terminology I use.

Here what I previously referred to as a Diary Note is a Media Advisory.  The content I normally used in the Notes to Editor section below my press release is now used in a fact sheet.

Photography.  Back in Belfast our main goal was print media. As a small region with very limited regional radio and television programming, most of which was taken up with political reporting, generating broadcast coverage was rarely achievable no matter how compelling the client’s story may be.  However, the golden rule for getting plentiful print coverage in Belfast was to have a quirky, colourful image accompanying your media release….featuring at least one attractive female. Hence, no matter the story - whether it be business, trade or lifestyle - a model was generally booked for a photo shoot and I was off on the hunt for props and costumes.

Here in Vancouver I have had more contact with broadcast media in the last 16 months than I did in 6 years in Belfast.  There is definitely more human interest content on news shows here.  It can be the daily newspapers that are the hardest nuts to crack.

Quirks aside…the biggest challenge was learning an entire media market from scratch.  Radio and TV call signs also stumped me for a bit but in time I’ve become familiar with the various channels, their programming and the types of content they carry.

The last 16 months have been a fantastic learning experience and this has greatly widened my outlook and made me more adaptable and flexible in my role. Having the opportunity to gain experience in your chosen industry in different cultures and countries is something I would thoroughly recommend to anyone.

Two months ago I began my internship at Elettra. I’ve somehow time warped into my last week, because it feels like yesterday was my first day. That being said, I’ve been fortunate to accomplish a lot in eight weeks. Between helping out with events, drafting communication tools, creating social media content and putting together media kits, it’s been an exciting time. For the sake of being short and sweet, I won’t recap everything I’ve experienced here. Instead, I’ll share the top three lessons I’ve learned.

Lesson 1: Know your industry Completing PR school in Toronto, I was curious about how Vancouver would compare. If I’ve learned one thing, it’s that practical skills are only as valuable as your knowledge of the industry. Being a good writer means nothing if you don’t know who to pitch to, or how to address your audience.

At Elettra I spent plenty of time familiarizing myself with the Vancouver media landscape – studying local newspapers and blogs, scanning for coverage, and composing media lists.

Lesson 2: Be detail-oriented I was lucky to experience the Pacific Centre Make an Entrance fashion show from planning stages to event day. I quickly learned how important attention to detail is, as we examined every angle of the event – from what to do if it rained, to what kind of skirting to use on the runway.

Simone warned me, be ready for anything. If you can imagine it, it can happen. Behind the scenes, the ladies of Elettra were prepared for any possible situation. This meticulous mindset resulted in a successful and memorable event.

Jenny

Lesson 3: Think creatively Throughout my internship I also worked on creating social media content for Harbour Centre. In agency you’re forced to think creatively, as each client has a unique set of needs. The challenge here was crafting content that’s appealing for their audience, while remaining relevant to current news and events. Generating ongoing, original content encouraged me to explore new methods of thought.

Team brainstorm sessions certainly help with the creative process. Thankfully I was able to listen and contribute to quite a few during my internship. The fantastic part about Elettra is their collaborative environment, which breeds excitement and innovation within the team.

So that about sums it up. It’s hard to list only three takeaways, because I’ve learned countless things during my internship. I owe a huge thank you to the ladies of Elettra for offering me their knowledge, insight and support. As for me, onto the next chapter of my PR story!

You can reach Jenny on LinkedIn here.

Public chooses Help! Teeth Hurt! as recipient of social entrepreneur support kit from alumni UBCalumni UBC has revealed that the winner of its 2015 “your evolution” program is Help! Teeth Hurt! – a project aimed at creating a specialized dental clinic for adults with developmental disabilities. The organization will receive a “social entrepreneur support kit” including a mentoring session with UBC President, Professor Arvind Gupta.

“your evolution” empowers social entrepreneurism projects undertaken by UBC alumni around the world. It’s an innovative, online project-sharing platform that uses the strength of the UBC network to connect and support alumni working on socially beneficial projects. This year approximately 300 projects were uploaded to the “your evolution” website and 10 finalists were selected. The public has been voting at www.yourevolution.ubc.ca and this week Help! Teeth Hurt! was named the overall winner with a total of 1024 votes.

Help! Teeth Hurt! is a project founded by lawyer and UBC alumna Joan Rush.  The mother of an autistic son, Joan discovered that many adults with developmental disabilities fall through the cracks in terms of dental care.  Adults suffering from conditions such as cerebral palsy, Down syndrome and autism can't be treated in a typical dental office and often require treatment under general anesthesia.  Many adults with developmental disabilities also have complex medical conditions, which require that they be near a hospital intensive care unit while under sedation.

There is currently no specialized dental clinic in B.C. that includes a general anesthetic suite for these adults, and dental students currently receive little or no training in how to treat them. The resulting problem is that many adults wait years for treatment in hospital and suffer serious and irreversible decay.

The goal of Help! Teeth Hurt! is to create a specialized dental clinic for adults with developmental disabilities at the UBC Hospital. This clinic would treat adults with disabilities and be a training centre for students of dentistry, medicine, and social work.

As the winner of this year’s “your evolution” Help! Teeth Hurt! will receive a “social entrepreneur support kit” including:

•  Professional photography session or the production of a video to help its cause.
• A mentoring session with UBC President, Professor Arvind Gupta.
• A mentoring session with entrepreneur, venture capitalist and Chairman of Rising Tide Fund Ossama R. Hassanein. MASc’74, MBA’76 – a member of UBC’s start an evolution Campaign Cabinet.
• Access to a consultation with a UBC faculty member in an area most relevant to the project’s needs (e.g. business, law, engineering, computer science).

Daylight Saving Time is this weekend, wand the switch often comes with negative side affects for the population including headaches, lost productivity, and a spike in traffic accidents. What many don’t realize is the profound effect that the time change has on Alzheimer’s and dementia sufferers, for whom a regular schedule is critical to quality of life. Coreena Robertson, Communications and Wellness Director at Fraserview Care Lodge and creator of Boomerang LIFE  products, gave an interview with Richmond Review (see here) on how the time change affects seniors with Alzheimer's or dementia. The time change causes confusion and can increase behaviours known as “sundowning,” which includes acting out, general aggression, a tendency to wander away, and increased feelings of depression and anxiety.

You can also listen to Coreena this Sunday (March 8th) on CKNW. Below are Coreena's tips for helping a loved one with Alzheimer's or dementia adjust to Daylight Saving Time:

• Make the transition gradual. The sudden loss of a full hour is difficult to cope with. To address this, on the first day of Daylight Saving Time, allow your loved one to sleep for 45 minutes past their usual wake up time. On subsequent days, gradually move wake up time ahead by 15-minute intervals until the desired wake-up time is reached.
• Engage with your loved one. Take extra time to engage your loved one in the days following the time change. This is especially important around meal times, when what their body is telling them may not match what the clock says. Turn on their favourite TV show or play a game to help focus their attention.
• Relax into sleep. As the name suggests, “sundowning” happens in the early evening. To keep sundowning behaviour at bay, choose an activity to engage them with, but make it something calming such as listening to soft music and or sipping a warm beverage together. This will also help your loved one prepare for going to bed an hour earlier than usual.
• Be present. Meet your loved one in the moment they are experiencing, everyday. Join them in their journey by validating what they are saying. Don’t try to correct their ‘stories’.

Company now operates 16,500 square feet of premium lounge space at YVR

Vancouver, BC; (March 3, 2015) Plaza Premium Lounge is pleased to announce the official Grand Opening of its recently upgraded lounge at Vancouver International Airport (YVR). The lounge, one of four Plaza Premium Lounge spaces at YVR, is located in the airport’s new A-B Connector on Level 3 Departures of the Domestic Terminal.

The 6,390-square foot space continues Plaza Premium’s commitment to offering all travellers a first class experience regardless of airline or class of travel. The opening of the new lounge follows the 2014 facelift of Plaza Premium Lounge in YVR’s International Terminal. The company will also open a lounge in Winnipeg International Airport later in 2015.

 Plaza Premium Lounge Management Limited Founder & CEO Mr. Song Hoi-see says, “Vancouver is a very important market for us, and this new lounge is the next step in our plan to grow the Plaza Premium Lounge brand throughout North America. For 10 years, travellers through YVR have embraced the comfort and convenience of having a lounge option. We are dedicated to continually improving upon the premium experience we offer our guests. And we say to all travellers ‘you are a member at Plaza Premium Lounge’.”

 The stylishly appointed facility has seating for 135, including a comfortable lounge, dining and bar areas, and a business centre. There are also private spaces where travellers can freshen up with a shower or unwind in one of three semi-private resting areas outfitted with comfortable recliners. Guests enjoy a menu of freshly prepared hot and cold food and beverages, and stay connected with Wi-Fi, large screen TVs, and a selection of international newspapers and magazines.

 Designed by Kinney Chan of renowned Hong Kong design firm, Kinney Chan & Associates, the space demonstrates the company’s commitment to first class comfort. Travellers enter the reception area via a soaring glass entrance and head up a sweeping spiral staircase to the lounge level. Upstairs, the expansive, open-air floorplan offers views of the airfield and the Strait of Georgia in the distance. The furnishings and materials are luxurious, with a warm colour palette.

 Plaza Premium Lounge takes traditional airport lounge food to the next level by offering a wide variety of enticing meal options. The focus is on healthy and fresh options that will help prepare travelers for their onward journey. The menu includes everything from freshly baked artisanal breads, hot breakfasts, signature pastas, toasted Paninis, quesadillas, soups, and salads. The bar offers specialty espresso coffees, juices, beers, wines, and spirits.

 “We are committed to providing our customers with remarkable customer service,” said Craig Richmond, President and CEO, Vancouver Airport Authority. “This stunning new Plaza Premium Lounge, which is open to all travellers within Canada, is a most welcome addition to the award-winning 170-plus shops, services and restaurants available to YVR passengers.”

 A single visit to Plaza Premium Lounge starts at CAD 40 per person for two hours, and includes use of the lounge facilities, showers and all food and beverages. Semi-private resting areas are charged separately.

 Travellers will find the new Plaza Premium Lounge after security near Gate B15. Other YVR Plaza Premium Lounges are located after security in the International Terminal (Gate D53) and after security in the Transborder Departure Terminal (Gate E86). Plaza Premium Lounge also operates a Distinguished Visitors Lounge on Level 2 of the International Arrivals Hall. This space is available by reservation only.

 Plaza Premium Lounge Management Limited now operates in more than 120 locations in 31 international airports throughout the world.

Andrew Peller Import Agency is pleased to announce the Canadian national expansion of its fine wine and premium spirits import, warehousing, and brand building service.The company, formerly Grady Wine Marketing, will nowmarket and sell internationally recognized brands to provincial liquor monopolies, private retailers, restaurants, hotels, and clubs across English Canada. The expansion will enable the Agency to build on its track record of success in Western Canada, while leveraging the significant national resources of its parent company, Andrew Peller Limited, a leading producer and marketer of quality wines in Canada. 

“Andrew Peller Import Agency offers customers the personality and style of an entrepreneurial agency combined with the brand recognition and resources of a large company,” says Alex Bakker, National Director, Andrew Peller Import Agency. “With this national expansion, we are now the leading partner to help premium international wine and spirits brands access the English Canada market.”

To service the vast national market, the Agency has created dedicated regional sales teams with in-depth local knowledge. The company also plans to replicate the winning “go- to-market” strategy that made it so successful in Western Canada. The strategy is based on strong market coverage, concentrated channel marketing, powerful business intelligence, and an experienced and professional sales team.

“Over the past several years, our growth has been more than double that of the Canadian import wine market, and that has enabled us to drive additional market share for our partners,” continues Bakker. “It’s a winning solution for our customers. We look forward to giving them exceptional service right across English Canada.”

2015 has been off to an exciting start at Elettra Communications with big projects and new business wins. We would like to extend a warm welcome to our new clients:

• Plaza Premium – the global leader in premium airport services, including independent luxury lounges open to airport users irrespective of airline or class of travel.

• Trail Appliances – BC’s leading retailer of home appliances. Trail helps you choose appliances to fit your space, lifestyle, and budget.

• Andrew Peller Import Agency - Canadian importer, warehouser, and marketing agent of fine wines and premium spirits from around the world.

• Boomerang LIFE– makers of intellectually stimulating products for seniors' with Alzheimer’s and dementia.

• Prema Chai – makers of authentic ready-to-drink Chai tea.

Welcome to Elettra. We are looking forward to working with you all!

Today, Harbour Centre celebrated the upcoming Chinese New Year with a dragon dancer. The dancer started at noon in SFU, pranced its way through the food court, and then moved through the shops, eating lettuce and collecting money along the way. Outside, a sampling team handed out cuisine from food court vendors and fortune cookies.

Happy Chinese New Year!

alumni UBC is calling on members of the University of British Columbia (UBC) community who are making a positive change in the world to tell their stories as part of its “your evolution” program.The program isan innovative, online story-sharing platform that uses the strength of the UBC network to enable alumni, faculty, staff and partners to connect and support fellow alumni working on projects they are passionate about. UBC graduates, students, faculty, staff, volunteers, and donors who are involved in a socially beneficial project are urged to upload their stories up until March 1 to www.yourevolution.ubc.ca. Ten projects will be shortlisted by March 9 and the public will be asked to vote for their favourite. While only one prize will be awarded, all entrants will receive valuable exposure for their projects via the website and social media.

The winner will receive a “social entrepreneur support kit” including:

• Professional photography session or the production of a video to help its cause
• Mentoring session with UBC President, Professor Arvind Gupta
• Access to a consultation with a UBC faculty member in an area most relevant to the project’s needs (e.g. business, law, engineering, computer science).

For further information and to enter your project, visit www.yourevolution.ubc.ca.

With Seahawks fever taking over Vancouver in advance of Sunday’s Super Bowl, Harbour Centre raised a 12th man flag on top of its iconic Lookout tower this morning.

The blue flag with the white number 12 will fly through Sunday when Seattle takes on the Patriots at the NFL championship game in Arizona.

Harbour Centre was inspired by the 12th man flag that was raised on Thursday on top of the Seattle Space Needle as that city rallies for its team in the Super Bowl.

The best places to view the flag are north east of Canada Place and Crab Park.